Too optimistic

Yesterday I predicted that the university's computer systems would be alive and kicking when a new day dawned. Unfortunately, many of the system failures which have been plaguing the campus this week are still with us. For example, there is no printing available in the library.

Rest assured that ITSS, which oversees computer operations on campus, is working very hard to resolve these problems. Here's what they have to say on their web site:

"Various Issues with Tools Such as P: Drive, File Shares and Activate
Start: 2006-09-07 11:05 am
Stop: Unknown at this time Planned Duration: Unknown at this time
Due to technical difficulties, some users may experience issues accessing their P: Drive, their file shares, network printing or the Activate system. We are working to rectify this issue, and we ask that you continue to monitor this page for updates.
Contact Email: helpdesk@smu.ca Contact Phone: 496-8111"

Oh well, at least it's Friday....

Comments

Post a Comment

Popular posts from this blog

Doug Vaisey Retiring

Image
After 39 years of wonderful public service, Doug Vaisey will be retiring as head of the Library’s Reference Department next week.  Doug joined Saint Mary’s shortly after graduating from Dalhousie’s Library School.  It wasn’t long before he was helping plan the move to the newly constructed Patrick Power Library.  As the library grew, so did the Reference Department.  Under Doug’s leadership, it quickly developed its reputation for unparalleled reference service and dedication to the Saint Mary’s research community, a reputation it maintains to this day.  Doug didn’t just preach the importance of great service, he served as its model, whether helping a struggling student with their first paper or a graduate student with the most challenging research needs. Countless Saint Mary’s students, past and present, got better grades because of his involvement.  And countless library school students and library staff were the beneficiaries of his rigorou...
Read more

African Nova Scotian Soldiers Recognized

Image
To help mark Remembrance Day, the Library is pleased to be hosting a very special display. Parks Canada has put together an exhibit to acknowledge the contributions of African Nova Scotian soldiers who served, with distinction, in World War One.  The various panels highlight the exploits of local men such as George Downey, Joseph Parris, Jeremiah Jones and William White. It’s part of a larger Parks Canada initiative called Hometown Heroes , intended to commemorate those who made important contributions to the country`s efforts during the two world wars. Drop by any time to view the display, located on the Library’s first floor.
Read more

Survey Prize Winner Announced

Image
The survey of Saint Mary's undergrads' use of information technology has been completed.  Now ITSS and the Library needs to analyze all of that data and opinion to help determine where we go from here in the provision of academic computing hardware, software and services. In the meantime, we're happy to report that a 2nd year b usiness student, Brianna Lloy, was the lucky winner of a nice new iPad Mini.  Her name was randomly drawn from among the approximately 750 Saint Mary's students who took part in the survey,  She is shown here with Associate University Librarian Peter Webster (left) and Perry Sisk, Senior Director, Information Technology Systems and Support.
Read more